Here you will find Upwork Management Skills Test Answers, press CTRL + F to find your desired answers of the test questions:
Which motivation strategy is
characterized by a high emphasis on performance and a low emphasis on
satisfaction?
a.
Indulging
b. Imposing
c. Integrating
d. Ignoring
Which of the following is neither a
cash in-flow nor cash out-flow?
a. Rents received
b. Payments from debtors
c. Payments to creditors
d. Mortgage repayments
e.
Depreciation
Which
of the following best completes the sentence: "Repetitive decisions are
known as _________ ."
a. operational decisions
b. programmed decisions
c.
routine decisions
d. standard decisions
Mary
Parker Follett defined management as: "the art of getting things done
through __________."
a. money
b. influence
c. coercion
d.
people
A
Mission Statement: ____________.
a. provides information as to what
the organization is trying to achieve.
b. outlines a task to be undertaken
by a team.
c.
summarizes the outcome of a project.
Self-regulation,
one of the characteristics of an effective leader, is defined as the ability to
__________ .
a. understand one's own reactions
and the effect of one's behavior on other team members.
b. control oneself and to reflect in
complex situations.
c.
maintain an ongoing commitment to a goal in often turbulent and chaotic times.
d. understand the complexities of
other people's situations.
e. maintain teamwork in situations
where uncertainty can isolate and drive people apart.
In
which context are the terms Unfreezing and Refreezing used?
a.
Management of Change
b. Management of Order
c. Dimensions of Order
d. Resistance to Change
e. Dimensions of Control
A
manager is seeking to introduce new working conditions. Which of the following
is the best way to gain employees' cooperation?
a. Send an email to the entire staff
informing them of the new conditions.
b. Post the new instructions on a
notice board.
c.
Organize a briefing for the entire staff.
d. Discuss the proposals with staff
representatives.
Which
of the following characterise a 'differentiation'-based business model?
1.High sales volume
2.High profit margin
3.Well-regarded brand
4.High-quality manufacture
1.High sales volume
2.High profit margin
3.Well-regarded brand
4.High-quality manufacture
a. 1,2 and 4
b. 2, 3 and 4
c. 1, 3 and 4
d. 1, 2 and 3
e.
All of the above
In
which of the following circumstances is the directive method of introducing
planned change inappropriate?
a. When the manager enjoys
sufficient position power (e.g.: he/she has significant control over rewards
and punishments).
b. When the employees are
achievement-motivated and willing to accept the change.
c. If organization communication
pattern is 'star-type', which favors the change agent as a leader over his
subordinates.
d. When the driving forces far
outweigh the restraining forces.
If
the financial year starts in January, the Fixed Budget will be prepared ___________.
a.
a month or two earlier
b. in January
c. at the end of that year
d. as and when the Financial Manager
decides
Which
of the following statements is false?
a. Decision-making should be based
on evidence.
b. Decision-making should take into
account a range of factors.
c. Decision-making should involve
key stakeholders.
d. Decision-making should be rapid.
Which
of the following types of costs is not typically 'variable':
a. Cost of raw materials
b. Cost of marketing
c. Cost of lighting
d. Cost of transportation
What
is the main advantage of employing staff on a temporary basis?
a. Greater flexibility in responding
to customer requirements
b. Improved productivity
c. Enhanced customer satisfaction
d. Lower staff turnover
Which
of the following reveals whether or not a company is earning a profit?��
a. Income statement
b. Statement of cash reconciliation
c.
Balance statement
d. Statement of cash flows
e. Statement of owners' equity
Which
of the following can be used as a term for Supervisor?
a. Area manager
b. Specialty manager
c.
Front-line manager
d. Technical manager
Which
of the following represents the implementation of a 'Just-in-Time' production
approach?
a. The installation of a new
computer system.
b. Receiving materials as and when
they are required for production.
c. Having a large supply of
materials ready to be processed.
d. Implementing process controls to
improve quality.
e. Introducing monitoring tools to
assess efficiency
There
are some important measures which a company can use to determine the effects of
training. Which of the following is not one of them?
a. Production
b. Changes in specific results, such
as turnover
c.
Job applications
d. Profit of the company
e. Overall growth
The
'Principle of Order' applies to ______________.
a. one head and one plan
b.
right person in right job
c. issuing instructions
d. justice and kindness
Which
of the following is not a financial statement?
a. Statement of Financial Loss
b. Income Statement
c.
Balance Sheet
d. Statement of Retained Earnings
e. Statement of Cash Flow
Which
one of the following is another term for the Scalar Principle?
a. Span of Control
b. Unity of Direction
c. Unity of Command
d.
Chain of Command
e. Personal ability
If a
subordinate is having difficulty carrying out a delegated task, what should a
manager do?
a. Take over the task for the
employee so he or she will not become demoralized.
b.
Be available as a role model and resource in identifying alternative solutions.
c. Give the employee a written
warning.
d. Give the employee a second
delegated task so he or she has another opportunity to prove his worth.
Which
of the following constitutes a fixed asset in a business?
a. Creditors
b. Debtors
c. Stock
d.
Fixtures and fittings
What
is a 'stakeholder map'?
a. A means of plotting the location
of customers.
b.
A means of identifying all those affected by the organization.
c. A means of targeting your
intended market.
d. A means of predicting sales
growth.
Which
one of the following best completes the sentence: "Division of work
promotes ____________."
a. Effective management
b. Efficiency
c. Experience
d.
Equality
Which
of the listed management functions involves creating an environment where
everyone works together to achieve the common goals of the organization?
a. Planning
b. Controlling
c.
Leading
d. Recruiting
e. Organizing
Which
one of the following best completes the sentence:
The principle of 'Unity of Command' is concerned with __________.
The principle of 'Unity of Command' is concerned with __________.
a. activities
b. persons
c.
remuneration
d. respect of authority
If a
manager is attempting to establish motivational goals for his employees, which
of the following should he do?
a. Involve subordinates in the
goal-setting process
b. Set goals that are stated in very
general terms
c.
Set conflicting goals so employees can accomplish one goal or another as they
choose
d. Set goals that are easy to
achieve
What
does the term 'Unity of Control' stand for under Principles of Organizing?
a.
That there should be a limit to the number of persons that can be supervised
effectively by one boss.
b. That each subordinate should have
only one superior whose orders he has to obey.
c. That the line of authority from
the chief executive at the top to the first line supervisor at the bottom must
be clearly defined.
d. That the activities of the
enterprise should be divided according to functions and assigned to persons
according to their specialization.
In
the 'situational' leadership style, the manager is concerned with ___________.
a. task accomplishment
b. human relations and teamwork
c. giving free rein to his/her staff
d. prompt, orderly performance
e.
growth for staff and himself/herself
Long-term
budgets are useful for those industries where the gestation period is long.
Which of the following is not relevant to the above statement?
a.
Machinery
b. Electricity
c. Textile
d. Engineering
In
which order would the following strategic planning activities take place?
1.Evaluating
performance
2.Devising strategy
3.Documenting plans
4.Executing plans
2.Devising strategy
3.Documenting plans
4.Executing plans
a. 2, 4, 3, 1
b. 4, 3, 1, 2
c. 3, 2, 1, 4
d. 4, 1, 3, 2
e. 2, 3, 4, 1
Why
do businesses use cash-flow forecasts as part of the internal planning process?
a. To estimate the value of their
assets at the year end.
b. To assess potential profit or
loss.
c. To allocate the marketing budget.
d. To predict future borrowing
requirements.
Which
of the following is an external source of recruitment?
a. Promotion from within
b. Transfer of employees
c. Unsolicited applicants
d.
Staff returning from maternity leave
An
employee's desire and commitment to perform that is manifested in job related
effort defines his/her _____________ .
a. aptitude
b. motivation
c.
performance
d. ability
A
tool for evaluating organizational performance across the full range of a
business is known as a 'balanced __________'.
a.
scorecard.
b. ledger.
c. matrix.
d. healthcheck.
The
degree to which a company owns its upstream suppliers and its downstream buyers
is known as _____________.
a. monopolization
b. vertical integration
c. specialization
d. diversification
Which
term refers to a document that sets out an organization's 'rules' regarding a
particular issue?
a. Process
b. Policy
c. Procedure
d. Practice
e. Paradigm
Which
of the following is correctly ordered as a Management Process?
a. Staffing, Planning, Organizing,
Directing, Co-ordinating, Controlling
b. Planning, Staffing, Organizing,
Directing, Co-ordinating, Controlling
c.
Planning, Organizing, Staffing, Directing, Co-ordinating, Controlling
d. Planning, Organizing, Staffing,
Directing, Controlling, Co-ordinating
Which
of the following reveals whether or not a company is earning a
profit?
a. Income statement
b. Statement of cash reconciliation
c.
Balance statement
d. Statement of cash flows
e. Statement of owners' equity
Which
of the following is not a feature of a good organizational structure?
a. Clear line of authority
b. Adequate delegation of authority
c. Proper span of control
d.
More managerial levels
e. Simple and flexible structure
Operations
can be classified according to their volume and variety of production, as well
as the degree of variation and visibility. Which of the following operations
would be classified as high-volume, low-variety?
a. A cashier's
b. A carpenter's
c.
A family doctor's
d. A front-office bank's
Why
does a business analyze its financial accounts to assess its solvency?
a. To check whether it can meet its
current financial obligations.
b. To monitor depreciation.
c. To confirm customers are making
prompt payments.
d. To assess the efficiency of the
manufacturing process.
Which
one of the following is not the purpose of Performance Appraisal?
a. It can serve as a basis for job
change or promotion.
b. It serves as a guide for
formulating a suitable training and development program.
c. It provides the rational
foundation for the payment of piece work, wages, bonuses, etc.
d. It makes the worker committed and
loyal to the organization.
e. It serves as feedback to the
employee.
Which
of the following are not legitimate risk management options?
1.Terminate
2.Turn
3.Tolerate
4.Treat
5.Test
6.Transfer.
2.Turn
3.Tolerate
4.Treat
5.Test
6.Transfer.
a. 1 and 4
b. 2 and 3
c.
5 and 6
d. 2 and 5
e. 1 and 6
f. 3 and 4
Which
of the following would help a company manufacture products to the standard
required by the customer?
a. Performance appraisal
b. Stock control
c.
Quality control
d. Strategic planning approach
In
decentralization, subordinates __________ .
a. enjoy significant powers
b. are permitted limited powers
c. Do not get any powers
d. work unsupervised
e. are no longer managed
Which
of the following is not included in calculating working capital?
a.
Stock of work in progress
b. Plant
c. Debtors
d. Creditors
Which
two factors are combined to evaluate the size of risks facing an organization?
a. Probability and Scale.
b. Impact and Importance
c.
Probability and Impact
d. Scale and Importance.
Which
of the following is generally an inappropriate reason for delegation?
a. It relieves the manager of
his/her heavy workload.
b.
It frees the manager to address more complex, higher-level needs.
c. Someone else is better qualified
to do the task that needs to be done.
d. It helps create a formal
organizational structure.
A
member of the Board of Directors of a company who is not an employee of the
company is called a _____________.
a. consultant
b.
inside director
c. non-executive director
d. corporate officer
Which
of the following statements is not likely to characterize a planning approach
to strategy development?
a. Strategies are the outcome of
rational, sequential, and methodical practices
b. Definite and precise objectives
are set
c. Strategies are developed by
negotiation and bargaining between interest groups
d. Defined procedures for the
implementation and achievement of strategic objectives are developed
e.
None of the above
A
tool to plot the duration of activities in a project and its dependencies is
named after:
a. Robert
George
b. Toby Williams
c. Henry Gantt
d. Samuel Edwards
Which
of the following is not a key function of leadership?
a. Enthusing and inspiring staff.
b. Setting strategic direction.
c. Being accountable for performance.
d. Closely
monitoring the execution of tasks.
If a
company's productivity is rising, it means ___________ .
a. costs are rising at a faster rate
than output.
b. output is rising at a faster rate
than costs.
c. output and costs are increasing at
the same rate.
d. output
and costs are decreasing at the same rate.
Which
ratio shows an organization's effectiveness in minimizing production costs?
a. Gross
profit ratio
b. Current ratio
c. Efficiency ratio
d. Selling ratio
Which
item appears in both the balance sheet and the profit and loss account?
a. Suppliers
b. Heating
c. Sales
d. Closing
stock
No comments:
Post a Comment