1.
A(n)___________________ serves as the main point of contact for the company by
answering phone calls, taking messages, scheduling appointments and making
travel arrangements.
Answers: •
virtual receptionist
2. Which of
the following statements about Google’s technical and quality guidelines is
true?
Answers: •
Avoid using robots.txt to prevent crawling of search results pages or other
auto-generated pages, even if they don’t add much value for users coming from
search engines
3. Which of
the following allows a user to access their computer or a clients computer via
the Internet?
Answers: •
instant messaging
4. What does
updates to Facebook status resemble most closely?
Answers: •
Posts on Twitter
5. What is
Keyword Density?
Answers: •
The number of times the keyword is used / (DIVIDED BY) the total word count on
the page
6. It makes
sense to charge lower fees for ________________.
Answers: •
simple jobs
7.
A(n)_________________ is a short summary used to describe a product, service or
business that can be delivered within the short span of time.
Answers: •
marketing pitch
8.
_________________ provides instant messaging services.
Answers: •
Skype
9. What is
meant by “micro-blogging”?
Answers: •
Blogs with limited individual posts, limited by character count typically
10.
____________________ is the use of shared resources, information and software
over the Internet rather than locally on a computer or other device.
Answers: •
Cloud computing
11. Work
invoices should ______________________.
Answers: •
all of the above
12. Virtual
Assistants must protect all confidential information that they obtain while
working with clients due to ___________________.
Answers: •
Ethics
13.
________________________ is a mobile or remote work-environment equipped with
telecommunication links and basic office furniture, but without a fixed office
space.
Answers: •
Virtual office
14. Fraud,
breach of fiduciary duty, misrepresentation and unethical acts such as using a
client’s confidential information to compete against them are known as
___________.
Answers: •
privacy issues
15. Which of
the following uses videos as the presentation medium?
Answers: •
Vlogs
16. What is
Anchor Text?
Answers: •
It is the visible text that is hyper linked to another page
17. An
effective communicator should never ___________________.
Answers: •
use every day language
18. 10
people do a web search. In response, they see links to a variety of web pages.
Three of the 10 people choose one particular link. That link then has a
__________ click through rate.
Answers: •
30 percent
19. A good
way to combat procrastination is to prioritize a daily task list on the basis
of ________________________.
Answers: •
ordered list
20. Virtual
assistants should always ______________________.
Answers: •
immediately correct any mistakes
21. Search
engines do not index some common words (such as “or”, “and”, “when”, and “in”)
within the webpage. What are these common words called?
Answers: •
Stop words
22.
_________________ provides basic information including a list of the services
you intend to provide and their prices.
Answers: •
Marketing plan
23. What is
a “vlog”?
Answers: •
Video Blog
